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FAQ

  • Q Can you do OEM or ODM?

    A Yes, we offer both OEM and ODM servives. Additionally, if you wish to incorporate your own creative designs on umbrellas or desire customized personalized umbrella, we are the perfect partner for you.
  • Q Do you offer samples?

    A Yes, we offer one free sample. Shipping fees apply.


  • Q What is your payment terms?

    A We accept T/T 30% deposit in advance,balance against the copy of BL. Definitely,L/Cat sight is acceptable.
  • Q What is your minimum order quantity (MOQ)?

    A Our MOQ typically starts from 300 pcs per design
  • Q What is the production lead time?

    A Samples are ready in 3–7 working days. Bulk production takes about 30–45days after confirmation.
  • Q Do you offer custom umbrellas with logo printing?

    A Absolutely. We offer comprehensive customization options covering fabric color, handle style, frame type, printing techniques (silkscreen, digital, or heat transfer), and custom packaging.

    Available Printing Methods

    Screen Printing
    Ideal for bold, solid-color designs with clean lines. Not suitable for gradients or highly detailed graphics.

    Doming
    Creates a sophisticated 3D effect by encapsulating digitally printed logos under a smooth resin dome. Perfect for handle branding.

    Digital Transfer
    Delivers photorealistic image quality with soft gradients and fine details, offering vibrant and precise color reproduction.

  • Q Can you handle the design for us?

    A Absolutely. We specialize in designing, developing, and producing custom umbrellas tailored to our clients' specific needs. Share your concept with us, and we’ll bring it to life with a unique, personalized umbrella made just for you.
  • Q What packaging options do you offer?

    A

    Standard Packaging
    Each umbrella is packaged in a PE bag, placed into an individual inner box, and then packed into durable 5-ply corrugated cartons. All packaging is designed to meet common shipping standards for North America and Europe.

    Custom Packaging
    Custom gift boxes and retail-ready packaging options are available to align with your branding and enhance product presentation.

    Amazon FBA Packaging
    We also offer Amazon FBA-compliant packaging. Optional desiccant packets can be included per unit or per carton to help protect products from moisture during storage and transit.

     

  • Q What is your shipping ports?

    A We have two China ports for you choosing,Shenzhen port or Hongkong Port.
  • Q Do you have any salesperson who can speak Japanese or English?

    A We have 2 Japanese speaking salespersons and 6 English speaking salespersons.
  • Q Do your umbrellas pass wind tunnel tests?

    A Yes, our wind-resistant umbrellas are tested to withstand up to 70 km/h wind. Flexible fiberglass frames prevent breakage during strong gusts.
  • Q Do you provide repair or warranty service?

    A Each of our umbrellas goes through strict quality checks before shipping to ensure long-lasting performance. We offer responsive after-sales support and are always ready to help if any issues arise. Our commitment to customer care has earned us strong loyalty and repeat business from both individual and corporate clients. If you have any concerns after purchase, please feel free to contact us — we’ll do our best to assist you.

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Yongxin Craft Products Co., Ltd.
Phone:+86-18338629203
               +86-13760277032
Email:rita@yongxinumbrella.com 
              japan@yongxinumbrella.com
              lily@yongxinumbrella.com
Add:Building C1, No. 33, Mai Di South Road, Huicheng, Huizhou City, Guangdong China
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